Shipping policy

Welcome to CottonClaws! We take pride in delivering high-quality print-on-demand clothing across India. Please read our shipping policy carefully to understand our shipping procedures, timelines, and costs.

Shipping Coverage

We currently ship across India, covering major cities, towns, and select remote areas. If your location is not serviceable by our courier partners, we will notify you and process a cancellation with a full refund.

Processing Time

  • All orders are made-to-order, meaning we start processing once you place an order.

  • Production time takes 3-5 business days before the order is dispatched.

  • Orders are not processed on weekends or public holidays.

Shipping Time & Delivery Estimates

  • Standard Shipping: 5-10 business days (depending on location)

  • Express Shipping (if available): 2-5 business days

  • Delivery times may vary based on your location, weather conditions, or unforeseen delays by the courier partner.

Shipping Charges

  • Standard Shipping: ₹[Insert Amount] (Free for orders above ₹[Insert Amount])

  • Express Shipping: ₹[Insert Amount] (if applicable)

  • The final shipping charges will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the provided link.

Delivery Issues

  • If your order is delayed beyond the estimated timeframe, please contact us at [Insert Contact Email].

  • If your package is marked as delivered but you haven't received it, please check with your neighbors or local courier service. If the issue persists, contact us within 48 hours of the marked delivery.

Damaged, Lost, or Missing Orders

  • If your order arrives damaged, please send us an email with photos of the damaged product and packagingwithin 24 hours of delivery.

  • If an order is lost in transit, we will initiate an investigation with the courier service. If confirmed lost, we will issue a replacement or refund.

Returns & Exchanges

As all products are custom-made and printed on demand, we do not accept returns or exchanges unless the item is defective or incorrect. Please refer to our [Return Policy] for more details.

Contact Us

For any shipping-related inquiries, please email us at cottonclawsclothing@gmail.com or WhatsApp us at 9359414490

Thank you for shopping with CottonClaws!